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FAQ - Consumer
What is CashPPO?
CashPPO is a medical discount service offered by HealthDataInsights,
an innovative leader in health information and savings.
Is this an insurance program?
No, CashPPO is not insurance. We use our volume buying power
to negotiate the lowest prices available and the savings are passed
on to our members.
Which members of my family can use CashPPO?
Any member of your immediate family is eligible to use the CashPPO
savings plan. However, only the member's name appears on the membership
card.
If I have a preexisting medical condition, can I be accepted?
Absolutely. There are NO exclusions for preexisting conditions.
Is there an age limit to enroll?
No. There is no age limitation to be a CashPPO member and to
get savings.
How does the program work?
Simply call Member Services toll-free and we will contact the provider
on your behalf. You then schedule your appointment and present your
card to your provider and you will receive a discounted rate with your
cash payment.
When can I begin to use my benefit?
You can use your benefits as soon as your registration is processed.
When will I receive my enrollment package and ID card?
In approximately 15 working days after enrollment, you will receive
your membership card and a member kit describing each of the programs
and how to use them. You will be able to use your health care program
immediately.
How much of a discount will I be getting?
There are many factors involved in determining the percentage of savings
benefit you will receive. These factors generally include the provider
you select, the nature of services, your geographic location, and the
type of facility where you receive services. Go to our Examples
of Savings so you can review your specific area of interest.
Can I use my benefits as often as I want?
Yes. There are no limitations to use of the CashPPO savings.
Can I use the plan when I am traveling?
A toll-free customer service number is available to you for on providers
throughout the country, or for any other assistance you require in
using the program information (see your package).
How do I locate providers?
You can go to our website or call the toll-free number in your package.
Who are the providers?
There are over 400,000 participating healthcare-related providers
and more than 45,000 pharmacies nationwide.
What if a provider doesn't accept my card?
We contact your chosen provider on your behalf beforehand to assure that you receive the program rates. However, if a provider does not accept your card, call Member Services from the provider's office before payment and we will handle the problem.
How do I join?
Click on the Enroll button at the top of this page.
How can I contact CashPPO?
You can go to our website.
Do I need to activate my card?
No. You are able to use your card as soon as you receive it.
Do I have to file a claim to get the savings?
No. There are no claim forms or other paperwork to file. You immediately
receive your savings through the discounted rate.
What is the waiting period?
There is no waiting period. You can use the CashPPO program
as soon as you receive your card. For example, if you enroll on the
5th day of the month and receive your card on the 15th, you are eligible
to use the benefit from the 15th. If you cancel on the 5th day of
the month, your benefit remains eligible until the end of that month.
So, you make up the difference at the end of the service agreement.
Does CashPPO pay my doctor?
No. CashPPO is not insurance. It simply provides a discount
on products and services for which you are financially responsible.
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